HOKA ONE ONE shoes have been designed to make running easier. Created by runners, for runners everywhere, our mission is to continually push the boundaries of performance innovation to create an experience like flying.
Glide through the trails, fly through the roads or simply jog at your own leisure for 30 days to enjoy a running experience unlike anything else.
We’re confident that once you take flight in a pair of HOKA shoes you’ll understand the difference and never look back, but if you do, we’ll happily refund your money. No questions asked.
TERMS & CONDITIONS
The HOKA 30 Day Challenge is available for all ecommerce customers in the UK, France, Germany, Netherlands, Belgium, Italy and Spain who have purchased HOKA footwear from the 15 January 2020 onwards. It is not available to customers resident in other countries. Products must have been purchased from https://www.hokaoneone.eu/ only.
Products purchased from other authorised HOKA retailers will not be accepted and will be returned to the customer at their cost. During the 30-day period commencing from the date of delivery of the HOKA products, customers can use the footwear as per their normal levels of usage. If a consumer wishes to return the shoes for any reason they may be returned for a refund of the purchase price paid. Returns must be received in a hygienic condition for process- ing with any excessive soiling removed prior to return. Any returns received back in an unacceptable condition will be returned to the customer at their cost or destroyed, with no refund provided. Used returned product will be disposed of by Deckers in accordance with our recycling and repurposing programs and cannot be re-sent to the customer once received unless returned if they do not comply with the condition requirements set forth above. The scheme is offered on full price footwear only and is not applicable to items purchased at a discounted price. To return, customers must return back to the website provider and any returns received after the 30 day window will be processed or returned to the consumer at the providers discretion. The HOKA 30 Day Challenge is available for up to 4 pairs over a 12 month period per customer. The refund will be processed back to the original form of payment. Exchanges are not available for HOKA 30 day challenge returns. The provider reserves the right to refuse a return in the case of any abuse of the scheme. The HOKA 30 Day Challenge is not applicable to staff discount purchases The HOKA 30 Day Challenge is not applicable to product purchased from running events at which HOKA products are sold. The provider reserves the right to change the terms of the HOKA 30 Day Challenge and its other returns policies at any time.